The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Varieties!
“I had a fantastic experience at the Brazilian restaurant, where the food was outstanding and surpassed my expectations compared to the buffet.” view full review
Refreshing Pools!
“The pools were beautifully clean and inviting, perfect for relaxing and cooling off after a sunny day at the beach.” view full review
Spacious Comfort!
“The Superior Deluxe room was impressively spacious and comfortable, providing a lovely view and a perfect spot to unwind.” view full review
Fun Daily Activities!
“I really enjoyed the variety of activities offered daily; they kept things lively and ensured there was never a dull moment during my stay.” view full review
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Snorkelling
Canoeing
Tennis court
Golf course
Billiard tables
Table tennis
Guest Parking
Electric kettle
Services
Room service
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Poolside snack bar
Snack bar
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Babysitting/Child services
Children's menu
Children's pool
Children's play area
Kids club
Game room
Spa & Leisure
Outdoor swimming pool
Beach access
Casino
Night club
Entertainment
Garden area
Spa & wellness centre
Sauna
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Massage
Pool with view
Shallow end
Room features
Air conditioning
Mini-bar
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Cabeza De Toro,
Punta Cana,
Dominican Republic,
23000,
La Altagracia
Map view
Cabeza De Toro,
Punta Cana,
Dominican Republic,
23000,
La Altagracia
City landmarks
Amusement Park
Dolphin Explorer
630 m
Beach
Cabeza de Toro Beach
740 m
Night club
Kviar Show Disco & Casino Punta Cana
730 m
Laguna Bavaro
1.4
km
Avenida Barceló
Seaquarium Punta Cana
2.9
km
Carretera De Veron Bavaro La Altagracia Province Higuey Town
Dolphin Discovery Punta Cana
3.6
km
Carretera Cabeza de Toro
3.5
km
Avenida Barcelo Edificio Mundo Aútentico
ChocoMuseo Punta Cana
4.1
km
Night club
Coco Bongo Punta Cana
3.8
km
Ave.Barcelo 105 Plaza Espinal Segundo Piso
Libreria Cristiana CoffeeWithJesus
4.1
km
Beach
Bibijagua
4.8
km
Night club
Imagine Punta Cana
4.9
km
Nearby
Bavaro Lagoon
440 m
Restaurants
Toro Cafe
260 m
Restaurant
Reviews and Ratings
Feedback from previous guests about their experience.
56%
liked the hotel and would stay again
Spacious rooms
Nice balcony
Rude service
Average dining
5.6/10
Guest rating
Rooms
6.1
Location
7.7
Service
5.0
Dining
5.6
Guest reviews
5.6/10
based on 18 reviews
6.5
6.5/10 based on 2575 reviews
John
United Kingdom,
May
2024
5.0/10
I had a mixed experience at this hotel. The rooms were quite disappointing with terrible conditions for children, but the nice balcony and patio on the garden were pleasant. The service was disappointing as the staff were rude and lacked customer service. On the bright side, the location was excellent, being in a relaxing VIP area close to the shore where sunbeds were easily available. The dining was mediocre with only fresh sandwiches on offer. The facilities were lacking, not meeting my expectations overall.
Rooms
5.0
The rooms had terrible conditions for children, but the nice balcony and garden patio were a plus.
Service
5.0
The service was disappointing, with rude staff and a lack of customer service.
Location
8.0
The hotel's location in the VIP area close to the shore was relaxing and convenient with easy access to sunbeds.
Dining
5.0
The dining experience was subpar with only fresh sandwiches available.
Facilities
5.0
The facilities were lacking and did not meet my expectations.
Norman
United Kingdom,
May
2024
6.2/10
The hotel offers mixed experiences with its great location and friendly staff, but falls short in dining options. The rooms are clean and comfortable, yet some have terrible conditions. The garden patio with 3 beds is a unique feature.
Rooms
7.0
My room with a balcony was clean and cozy, although some rooms had terrible conditions.
Service
5.0
The staff was quite rude and lacking in customer service.
Location
8.0
The hotel is directly on the beach, which is amazing, but it's not very close to most restaurants except the buffet.
Dining
5.0
Facilities
7.0
The grills in the dining area were a nice touch.
Peter
United Kingdom,
April
2024
7.0/10
I absolutely loved my stay at this hotel! The rooms were spacious and clean, and I particularly enjoyed spending time on the nice balcony. However, the service was lacking as the staff were a bit rude and customer service was not a priority. The location was convenient, close to all restaurants but a bit far from the beach. The dining experience was average, with limited options. The facilities were well-maintained and the garden patio was a lovely addition.
Rooms
8.0
The rooms were spacious and clean, and I really appreciated the nice balcony.
Service
5.0
The service was not the best as the staff were a bit rude and not very customer-oriented.
Location
7.0
The hotel was conveniently located close to all restaurants, although a bit far from the beach.
Dining
6.0
The dining experience was average with limited options.
Facilities
9.0
The garden patio was a great spot to relax, and the facilities were well-maintained.
Spacious rooms
Rude service
Ronald
United Kingdom,
April
2024
5.4/10
I had a mixed experience at this hotel. The rooms with a patio on the garden were nice, but those for children had terrible conditions. The balcony was a plus, though.
Rooms
7.0
I stayed in a room with a nice balcony overlooking the garden.
Service
5.0
The staff were a bit rude and lacked customer service skills.
Location
8.0
The hotel is located in the VIP area which was more relaxing, but not too far from the shore and right on a beautiful long beach.
Dining
5.0
Facilities
5.0
The facilities were basic and could be improved.
Michael
United States,
March
2024
7.2/10
This hotel offers a mix of positives and negatives. The rooms feature nice balconies but are lacking in children-friendly amenities. The service is lacking in customer care but offers room service and tours assistance. The location is scenic and beachfront but may have challenges with sunbed availability. The dining experience offers Italian products, but no further details are provided. Overall, the hotel provides a charming setting but has areas that need improvement.
Rooms
7.0
The rooms are equipped with nice balconies and a patio overlooking the garden, but the children's amenities are subpar.
Service
6.0
While the staff could be more welcoming, they offer room service, dry cleaning, laundry, and tours/ticket assistance.
Location
8.0
The hotel is situated directly on the beach and offers easy access to the Mediterranean restaurant Mylos. However, finding available sunbeds might be a challenge during peak times.
Dining
7.0
The dining experience features Italian products, without further elaboration.
Facilities
8.0
Great Location
Poor Children Amenities
William
United States,
February
2024
5.6/10
The hotel offers a mix of positives and negatives. The rooms provide a nice balcony but lack proper conditions when accommodating families with children. The service is lacking in friendliness and customer care. The location is convenient for beach access but may not be ideal for dining options. The dining experience is subpar, mainly limited to French fries.
Rooms
7.0
The rooms feature a nice balcony but the conditions for families with children are not satisfactory.
Service
5.0
The service was disappointing, lacking friendliness and customer care.
Location
6.0
The hotel is located near the regular beach, offering convenient beach access, but limited dining options nearby.
Dining
5.0
The dining experience is below expectations, with limited options mainly focused on French fries.
Facilities
6.0
The hotel facilities provide basic amenities without additional highlights.
Jonathan
United Kingdom,
November
2023
5.8/10
The hotel offers a lovely garden patio where children can play but the service was disappointing. The rooms have three beds and a nice balcony, perfect for families, but the staff lacks customer service skills. The hotel is conveniently located near the beach and various activities, but the dining experience was not up to standard.
Rooms
7.0
The rooms with a patio on the garden, with 3 beds, and a nice balcony are great for families.
Service
5.0
The staff was rude and lacked customer service.
Location
8.0
The hotel is near the beach and involved in daily activities, ideal for families.
Dining
5.0
The hotel offers cured meat but the dining experience could be improved.
Facilities
6.0
The facilities were adequate but not outstanding.
Ann
United Kingdom,
November
2023
7.2/10
The hotel offers rooms with a patio on the garden and a nice balcony. The service was lacking in customer service but did offer room service and laundry. The location is in the VIP area, providing a more relaxing atmosphere, and close to the beach for morning strolls. The dining experience includes grilled Teppanyaki fish. Overall, a mixed experience with ups and downs.
Rooms
7.0
The rooms come with a patio on the garden and a nice balcony.
Service
6.0
Although lacking in customer service, they do provide room service and laundry.
Location
8.0
Situated in the VIP area, offering a peaceful environment, with easy access to the beach.
Dining
8.0
The dining experience features delicious grilled Teppanyaki fish.
Facilities
7.0
The facilities are decent with room for improvement.
relaxing atmosphere
lacking customer service
Peter
United States,
November
2023
5.0/10
I had a mixed experience at this hotel. The location was wonderful, being in the VIP area, providing a more relaxing atmosphere, but it was a bit far from all restaurants except the buffet. The room I stayed in had a nice balcony with a picturesque garden view, but the conditions, especially for families with children, were not up to par. Despite these drawbacks, the hotel offered various amenities and activities for guests to enjoy during their stay.
Rooms
5.0
My room had a lovely patio overlooking the garden, but the conditions were not suitable for families with children.
Service
5.0
Unfortunately, the staff were rude and lacked proper customer service etiquette.
Location
7.0
The hotel is situated in the VIP area, which was great for a more tranquil stay, but it was a bit of a distance from most restaurants, except the buffet.
Dining
5.0
Dining options were limited to mainly western dishes, which was a downside for me.
Facilities
6.0
The hotel offered room service, dry cleaning, laundry, welcome drink, and tours/ticket assistance, which were convenient for guests.
Casey
United States,
September
2023
6.0/10
The hotel is nestled in a VIP area, offering a relaxing atmosphere and easy access to the shore. While it's a bit challenging to secure sunbeds at the beach, it's a serene location away from the spring break market. The rooms with a patio on the garden and a nice balcony are delightful, but those designated for children have disappointing conditions.
Rooms
7.0
The rooms with a patio on the garden and a nice balcony are delightful, providing a serene escape. However, the rooms with 3 beds designated for children have disappointing conditions.
Service
5.0
The service was lacking. The staff appeared rude and lacked proper customer service etiquette.
Location
8.0
The hotel's location in the VIP area offers a peaceful retreat and proximity to the shore. While it can be challenging to secure sunbeds at the beach, it's a pleasant escape from the spring break market.
Dining
5.0
The dining experience lacked variety, with only classic fried fish on offer.
Facilities
6.0
The facilities are average, lacking some key amenities for a more comfortable stay.
Sebastian
United Kingdom,
September
2023
6.0/10
The hotel is perfect for families with children with terrible conditions. The rooms feature a patio on the garden, with a nice balcony. The service was disappointing, with rude staff and no customer service available. The location is on the beach, offering a VIP restaurant experience.
Rooms
7.0
Rooms with children with terrible conditions, with a patio on the garden, with a nice balcony.
Service
5.0
The service was disappointing, with rude staff and no customer service provided.
Location
9.0
The location is right on a beautiful long beach, in the VIP restaurant area.
Dining
5.0
Facilities
beachfront
poor service
Josh
United States,
August
2023
6.8/10
The hotel offers a mixed experience with comfortable rooms and nice balconies but lacks attentive service. The location is great for beach lovers, but dining options are limited. Price could be a concern for the value received.
Rooms
7.0
I stayed in a room with 3 beds and enjoyed the nice balcony and patio overlooking the garden.
Service
5.0
The service was not up to standard; staff were rude and lacked customer service skills.
Location
9.0
The hotel is conveniently located, making it easy to reach the beach in the morning and find sunbeds. It's also close to the lively spring break market and shore.
Dining
8.0
Facilities
6.0
Gerald
United Kingdom,
July
2023
5.2/10
The hotel offers a mix of positives like a fantastic location near the VIP area, which was very relaxing, and the involvement in daily activities. However, the rooms with a patio on the garden were disappointing for a family stay due to the terrible conditions for children. The hotel has a lovely Mediterranean restaurant Mylos but lacks dining options beyond delicious salads.
Rooms
5.0
The rooms with a patio on the garden were not suitable for families with terrible conditions for children.
Service
5.0
The staff was rude and lacked customer service standards.
Location
8.0
The hotel is located in the VIP area, offering a relaxing atmosphere and daily activities.
Dining
6.0
The dining experience lacked variety beyond delicious salads.
Facilities
5.0
The hotel lacks dining options beyond salads and needs improvement in hospitality services.
relaxing atmosphere
poor family room conditions
William
United Kingdom,
July
2023
5.0/10
I had a mixed experience at this hotel. The rooms were in terrible conditions for a stay with children. On the bright side, we had a lovely patio in the garden, but it wasn't enough to make up for the disappointing room quality. The service was lacking, with rude staff and a noticeable lack of customer service. The location was convenient for daily activities, but the Mediterranian restaurant, Mylos, didn't quite meet our expectations. Unfortunately, the dining options were limited to just toasted bread.
Rooms
5.0
The rooms were in terrible conditions for a stay with children.
Service
5.0
The staff was rude and did not have good customer service.
Location
6.0
The location was convenient for daily activities, but the Mediterranian restaurant, Mylos, was a bit disappointing.
Dining
5.0
The dining options were limited to just toasted bread.
Facilities
5.0
The hotel lacked essential services like room service, dry cleaning, laundry, welcome drink, and tours/ticket assistance.
Edgar
United Kingdom,
July
2023
5.4/10
The hotel offers a mix of positives and negatives. Despite some room conditions being subpar for families with children, the patio on the garden and nice balcony are appealing. The service, lacking in customer care and friendliness, may impact the overall experience. The location is convenient for beach lovers, although finding seating may be challenging at times. While the Sicilian pastry at the dining facility is a plus, there are apparent shortcomings. It is important to note these aspects before booking.
Rooms
5.0
The room conditions were disappointing for families with children, but the patio on the garden and balcony were nice.
Service
5.0
The service was lacking in friendliness and customer care.
Location
7.0
The hotel's location near the beach is convenient, but finding seating can be a challenge at times.
Dining
8.0
The Sicilian pastry at the dining facility was a highlight.